Dispatch times 

We aim to dispatch deliveries within 48 hours unless otherwise specified. Please ensure we have the correct contact details as you will be contacted prior to delivery to arrange a suitable day/time. Please also ensure that you are available to receive goods at the pre-arranged time as failure to do so may result in a further delivery charge. 

Dispatch address 

We are only able to dispatch goods to the address registered to the credit/debit card used on ordering. This will be verified during the Checkout process. 

Coventry & Warwickshire delivery 

Certain products are unsuitable for delivery via our national carrier and are clearly marked with "Delivery within Coventry only". Therefore, they can ONLY be delivered locally via our own vehicles (this refers to any area within the CV postcode). 

Delivery Rates 

Here at Sheppards DIY we like to give you the lowest prices we can and our delivery rates reflect this. If you buy multiple items, your total order will be subject to the highest delivery charge only. 
Your delivery charge is worked out for you automatically after you enter your address when you checkout in the online shop. 
If you have any further questions regarding delivery, please get in contact with us. 
Sheppardsdiy delivery van

Opening Times 

We’re open seven days a week, for your convenience. 
Monday to Friday 8:00am - 5:30pm 
Saturday 8:30am - 5:30pm 
Sunday 9:30am - 2:00pm 
Our saw is operational between the hours below: 
Monday to Saturday 9:00am - 5:00pm 
Sunday 10:00am - 1:30pm 

Get in touch 

For more information please see our Contact Us section for various ways of getting in touch.