Privacy Policy

Sheppards DIY is committed to protecting your privacy. This Statement of Privacy applies to the Sheppards DIY Web site and governs data collection and usage. By using the Sheppards DIY website, you consent to the data practices described in this statement.

Collection of your Personal Information

Sheppards DIY collects personally identifiable information, such as your e-mail address, name, home address or telephone number. Sheppards DIY also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Sheppards DIY. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Sheppards DIY for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Sheppards DIY Web site.

Sheppards DIY is not responsible for the privacy statements or other content on Web sites outside of the Sheppards DIY of Web sites.

Use of your Personal Information

Sheppards DIY collects and uses your personal information to operate the Sheppards DIY Web site and deliver the services you have requested. Sheppards DIY also uses your personally identifiable information to inform you of other products or services available from Sheppards DIY and its affiliates. Sheppards DIY may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Sheppards DIY keeps track of the Web sites and pages our customers visit within Sheppards DIY, in order to determine what Sheppards DIY services are the most popular. This data is used to deliver customized content and advertising within Sheppards DIY to customers whose behaviour indicates that they are interested in a particular subject area.

Sheppards DIY Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Sheppards DIY or the site; (b) protect and defend the rights or property of Sheppards DIY; and, (c) act under exigent circumstances to protect the personal safety of users of Sheppards DIY, or the public.

Use of Cookies

The Sheppards DIY Web site uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Sheppards DIY's pages, a cookie helps Sheppards DIY to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Sheppards DIY Web site, the information you previously provided can be retrieved, so you can easily use the Sheppards DIY features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Sheppards DIY services or Web sites you visit.

Security of your Personal Information

Sheppards DIY secures your personal information from unauthorized access, use or disclosure. Sheppards DIY secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Sheppards DIY will occasionally update this Statement of Privacy to reflect company and customer feedback. Sheppards DIY encourages you to periodically review this Statement to be informed of how Sheppards DIY is protecting your information.

Contact Information

Sheppards DIY welcomes your comments regarding this Statement of Privacy. If you believe that Sheppards DIY has not adhered to this Statement, please contact Sheppards DIY at sales@sheppardsdiy.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.